Privacy Policy

Last updated: November 10, 2026.

Data controller

Your personal data is processed by [COMPANY NAME, LEGAL FORM AND REGISTERED OFFICE TO COMPLETE], the publisher of this website. You can contact us from the Contact page or by email at [EMAIL TO COMPLETE].

Data we collect

  • Identity and contact details: name, email address, phone number, delivery and billing addresses.
  • Order details: products purchased, amounts, returns and exchanges. Payments are handled by our payment providers; we never store your full card number.
  • Browsing data: IP address, device and browser, pages viewed, cookies.
  • Your messages to our customer service.

Why we use your data

  • To manage your orders, deliveries, returns and refunds (performance of the contract).
  • To answer your questions and complaints (performance of the contract and legitimate interest).
  • To keep our accounting and tax records (legal obligation).
  • To prevent fraud and secure the website (legitimate interest).
  • To send you our news and offers, only if you agree (consent). You can unsubscribe at any time with the link in each email.
  • To measure the audience of the website and show relevant ads, only if you accept the related cookies (consent).

Who receives your data

Your data is only shared with people who need it: our team, our website host Shopify, our payment providers, our carriers and suppliers for the delivery of your order, and, if you accept them, our audience measurement and advertising partners. We never sell your data.

Transfers outside the European Union

Some of our service providers, including Shopify, may process data outside the European Union (for example in Canada or the United States). These transfers are protected by a European Commission adequacy decision or by the European Commission's standard contractual clauses.

How long we keep your data

  • Customer data: for the duration of our business relationship, then 3 years after your last purchase for marketing purposes.
  • Invoices and accounting documents: 10 years, as required by law.
  • Cookies: 13 months at most.

Cookies

Cookies that are needed for the website to work (cart, security, language) are placed without your consent. Audience measurement and advertising cookies are only placed if you accept them in the cookie banner. You can change your choice at any time.

Your rights

You have the right to access, correct and delete your data, to restrict or object to its processing, to data portability, to withdraw your consent at any time, and to give instructions about what happens to your data after your death. To use these rights, write to us from the Contact page or at [EMAIL TO COMPLETE]. We answer within one month. If you think your rights are not respected, you can file a complaint with the CNIL (www.cnil.fr, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France).

Security

We take appropriate technical and organisational measures to protect your data. Payments are encrypted.

Minors

Our website is not intended for children under 15. If you are under 15, please ask a parent before giving us your personal data.

Changes

We may update this policy. The date of the last update is shown at the top of this page.