Terms of Sale

Last updated: November 10, 2026. In case of any difference between language versions, the French version prevails.

1. Seller and scope

These Terms of Sale apply to all orders placed on this website by consumers ("you") with [COMPANY NAME, LEGAL FORM, REGISTERED OFFICE AND RCS NUMBER TO COMPLETE] ("NEW ME", "we"). Full details are given in the Legal Notice. By placing an order, you accept these Terms of Sale in the version online on the day of your order.

2. Products

We describe our products as accurately as possible (photos, materials, sizes). Small differences in colour may appear depending on your screen. Products are offered while stocks last and in sizes S, M and L. Our Find Your Size page helps you choose your size.

3. Prices

Prices are shown in euros, all taxes included (TTC), excluding delivery costs. Delivery costs are shown before you confirm your order. The price that applies is the one shown at the time of your order.

4. Orders

To order, add your products to the cart, enter your contact and delivery details, choose your delivery method, check your order and pay. The contract is formed once your payment is accepted. You receive an order confirmation by email. We may refuse an order that is abnormal or placed in bad faith, or in case of an existing dispute with you.

5. Payment

Payment is made online at the time of your order, through a secure payment system. The accepted payment methods are shown at checkout: [PAYMENT METHODS TO COMPLETE]. We never have access to your full card details.

6. Delivery

We deliver to the countries offered at checkout. Estimated delivery times are shown on the Shipping & Returns page. If no date is given, we deliver within 30 days of your order. If we do not deliver on time, you may ask us to deliver within a reasonable additional period and, failing that, cancel your order and be refunded. The risk of loss or damage passes to you when you or a person you designate take possession of the products. Please check your parcel on delivery and tell us about any problem from the Contact page. For deliveries outside the European Union, import duties and taxes may be charged by the destination country.

7. Right of withdrawal

You have 14 days from the day you receive your order (or the last item, for an order delivered in several parcels) to withdraw from your purchase, without giving any reason.

To withdraw, tell us before this period ends, either with the withdrawal form below or with any other clear statement sent from the Contact page. You must then send the products back no later than 14 days after telling us, unworn, with their tags, in their original packaging. The return conditions are detailed on the Shipping & Returns page.

The direct cost of returning the products is paid by you. When we provide the return, its cost is deducted from your refund; you can ask us for the amount before sending your parcel.

We refund all amounts paid, including the initial standard delivery costs, no later than 14 days after being told of your decision. We may wait until we have received the products, or proof that they were sent. The refund uses the payment method used for the order, unless you agree otherwise. A reduction may be applied if the products have lost value because they were handled beyond what is needed to check their nature, characteristics and fit.

The right of withdrawal does not apply to products made to your specifications or clearly personalised.

8. Legal guarantees

All our products benefit from the legal guarantee of conformity (Articles L.217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (Articles 1641 et seq. of the French Civil Code).

Under the legal guarantee of conformity, you have 2 years from delivery to act. You may ask for the product to be repaired or replaced, free of charge. If this is impossible, you may obtain a price reduction or a refund. Any defect that appears within 2 years of delivery is presumed to have existed at delivery.

Under the guarantee against hidden defects, you have 2 years from the discovery of the defect to act. You may then choose between a refund (returning the product) or a price reduction.

A defective item, or an item different from the one ordered, is returned at our cost. Contact us from the Contact page with your order number and photos.

9. Customer service and complaints

For any question or complaint, write to us from the Contact page, by email at [EMAIL TO COMPLETE] or by phone at [PHONE TO COMPLETE].

10. Personal data

Your personal data is processed as described in our Privacy Policy.

11. Intellectual property

All content on this website is protected. Any reproduction without our written permission is prohibited.

12. Mediation and applicable law

These Terms of Sale are governed by French law. If you live in another country, you keep the protection of the mandatory rules of your country of residence. In case of a dispute, please contact us first so that we can find a solution together. Failing that, you may refer the matter free of charge to the consumer mediator: [NAME, ADDRESS AND WEBSITE OF THE MEDIATOR TO COMPLETE], or to the competent courts.

Withdrawal form

Fill in and send this form only if you wish to withdraw from your order.

To: [COMPANY NAME, ADDRESS AND EMAIL TO COMPLETE]

I hereby notify you of my withdrawal from the contract for the sale of the following products: ……………………
Ordered on: …………… / Received on: ……………
Order number: ……………
Name: ……………………
Address: ……………………
Signature (only if this form is sent on paper): ……………
Date: ……………